Updates / Changes to Past Memos

When you need to update a memo you've already sent, it's important to understand how the memo system works. The purpose of a memo is to create a permanent record that it was sent, received, and read.

• In typical business practice, when information in a memo needs to be updated, either a revised memo is sent or a new memo is issued that clearly explains the change. The original memo is always kept on record. This helps protect you legally and supports transparency in safety audits.
• If you need to update information from a memo you previously sent, open that memo and click the blue Send As New Revision button. From there, you can create a new revision with the updated information. This makes it clear to recipients what has been changed. In certain legal and audit situations, this clarity is very important.

New option to delete memos in the archived section

"Delete" This action permanently removes all records associated with the memo.